Shipping Policy
Do you ship worldwide & how much does shipping cost?
Yes - we ship worldwide. We offer customers free USA & International Shipping with tracking.
What are your shipping and processing times?
Standard Shipping Times
USA and Canada: 6-8 days
Oceania: 8 - 15 days
Europe: 8 - 15 days
Other countries: 11 - 30 days
Processing Times
Orders can sometimes take 1-2 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at: info@setvon.com and we'll help you out!
What should I do if my package is missing?
Please contact us if you have not received your delivered order or if it has been lost in transit by the carrier. We would be happy to assist.
Unexpected Delays
In some instances, the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we'll help you to resolve any situation that we have control over!
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address in contact us.
Yes - we ship worldwide. We offer customers free USA & International Shipping with tracking.
What are your shipping and processing times?
Standard Shipping Times
USA and Canada: 6-8 days
Oceania: 8 - 15 days
Europe: 8 - 15 days
Other countries: 11 - 30 days
Processing Times
Orders can sometimes take 1-2 days to process after placing the order before shipping out.
Where can I find my tracking number?
When your items are shipped out, you should receive a notification from us via email providing you with a tracking number.
If you haven't received one or if the tracking number doesn't work, it's okay. Contact us and we'll fix it!
If you need more detailed information, please send us an email at: info@setvon.com and we'll help you out!
What should I do if my package is missing?
Please contact us if you have not received your delivered order or if it has been lost in transit by the carrier. We would be happy to assist.
Unexpected Delays
In some instances, the delivery may take more time than the standard shipping times stated here. Please contact us if your package is taking TOO LONG to arrive and we'll help you to resolve any situation that we have control over!
Can I update the shipping address?
Normally we will only ship to the address entered when the order was originally placed. Let’s connect as soon as possible if you need to update the shipping address in contact us.